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Outage in Hyland

(Status: Monitoring) - Increased error rates have been identified - ShareBase US

Resolved Minor
September 26, 2026 - Started 10 days ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Hyland Ashburn, USA (IAD)

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 09/26/2026 11:00PM

Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.

MONITORING 10 days ago - at 09/26/2026 10:35PM

Hyland has implemented a fix and is performing additional remediation measures to ensure solution stability. Hyland is actively monitoring the environment for any additional issues.

MONITORING 10 days ago - at 09/26/2026 09:32PM

We are continuing to monitor for any further issues.

MONITORING 10 days ago - at 09/26/2026 09:32PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 days ago - at 09/26/2026 08:26PM

Hyland is continuing to work on this issue with the highest priority. Additional details will be provided as they are available.

IDENTIFIED 10 days ago - at 09/26/2026 07:13PM

Hyland has identified the issue and are still working on the remediation with the highest priority. Additional details will be provided as they become available.

INVESTIGATING 10 days ago - at 09/26/2026 06:43PM

Hyland is aware of increased error rates. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.

INVESTIGATING 10 days ago - at 09/26/2026 06:43PM

We are currently investigating this issue.

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