Outage in Hyland

(Status: Resolved) Increased error rates in PIT datacenter

Resolved Major

October 23, 2025 - Started 4 months ago - Lasted about 19 hours
Official incident page

Incident Report

Hyland is aware of increased error rates in PIT Datacenter. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 10/24/2025 03:28PM

Hyland has fully resolved the issue affecting PIT datacenter. Systems are operating normally, and we are no longer observing any related errors or disruptions.
We appreciate your patience and understanding while we worked to restore service. If you continue to experience any problems, please contact our first line of support.

MONITORING 4 months ago - at 10/23/2025 09:49PM

Hyland believes the issue is resolved. We are still actively monitoring. If you continue to experience any problems, please contact our first line of support.

INVESTIGATING 4 months ago - at 10/23/2025 08:25PM

Hyland is aware of increased error rates in PIT Datacenter. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.

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