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Outage in Hyland

(Resolved) Increased error rates have been identified - MEL

Resolved Minor
August 30, 2025 - Started 8 months ago - Lasted about 1 hour
Official incident page

Incident Report

Hyland is aware of increased error rates within the MEL data center. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 08/30/2025 04:40PM

Hyland has taken actions to mitigate performance degradation within the MEL data center and believes the issue to be resolved. Please reach out to your first line of support if there are continued issues.

IDENTIFIED 8 months ago - at 08/30/2025 03:44PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 8 months ago - at 08/30/2025 03:37PM

Hyland is aware of increased error rates within the MEL data center. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.

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