Outage in Hyland
( Status: Resolved ) Increased error rates have been identified in PIT data center
Resolved MinorIncident Report
Hyland is aware of increased error rates. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 04/30/2025 08:48PM
Thank you for your patience while Hyland worked through the issue. Remediation steps have been completed and have resulted in a positive impact. System behavior has returned to normal, and we are confident the issue is resolved. We will continue to monitor closely and remain here to support you. If you continue to experience issues, please contact your first line of support.
MONITORING
12 months ago - at 04/30/2025 06:06PM
Hyland is continuing to actively monitor the results of the applied remediation steps. No impact is currently being detected and we will remain engaged in monitoring. Next update will be provided at 6:00PM Eastern Time.
MONITORING
12 months ago - at 04/30/2025 02:15PM
Hyland is continuing to actively monitor the results of the applied remediation steps. No impact is currently being detected and we will remain engaged in monitoring. Next update will be provided at 02:00PM Eastern Time.
MONITORING
12 months ago - at 04/30/2025 10:02AM
Hyland is continuing to actively monitor the results of the applied remediation steps. No impact is currently being detected and we will remain engaged in monitoring. Next update will be provided at 10:00AM Eastern Time.
MONITORING
12 months ago - at 04/30/2025 06:05AM
Hyland is continuing to actively monitor the results of the applied remediation steps. No impact is currently being detected and we will remain engaged in monitoring. Next update will be provided at 6:00AM Eastern Time.
MONITORING
12 months ago - at 04/30/2025 02:00AM
Hyland is continuing to actively monitor the results of the applied remediation steps. No impact is currently being detected and we will remain engaged in monitoring. Next update will be provided at 02:00AM Eastern Time.
MONITORING
12 months ago - at 04/29/2025 10:04PM
Hyland is continuing to actively monitor the results of the applied remediation steps. No impact is currently being detected and we will remain engaged in monitoring. Next update will be provided at 10:00PM Eastern Time.
MONITORING
12 months ago - at 04/29/2025 06:00PM
Hyland is continuing to actively monitor the results of the applied remediation steps. No impact is currently being detected and we will remain engaged in monitoring. Next update will be provided at 6:00PM Eastern Time.
MONITORING
12 months ago - at 04/29/2025 02:26PM
Hyland is continuing to actively monitor the results of the applied remediation steps. No impact is currently being detected and we will remain engaged in monitoring. Next update will be provided at 2:00PM Eastern Time.
MONITORING
12 months ago - at 04/29/2025 12:55PM
The issue is resolved and we are continuing to actively monitor.
IDENTIFIED
12 months ago - at 04/29/2025 12:08PM
Hyland is aware of increased error rates. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
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