Outage in Hyland
Increased error rates have been resolved
Resolved MajorIncident Report
Hyland is aware of increased error rates. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 04/24/2025 01:00PM
Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.
MONITORING
12 months ago - at 04/23/2025 08:50PM
Remediation for Production environments is complete, and we are now transitioning to the monitoring stage. We are also making continued progress on addressing the issue in UT environments. We will provide further updates tomorrow, April 24th, at 9:00 AM Eastern Time.
IDENTIFIED
12 months ago - at 04/23/2025 07:42PM
We are actively working on a fix for this issue. Some customer systems have already recovered, while others are still impacted. Our team remains fully engaged and focused on ensuring that all customer systems are fully restored
IDENTIFIED
12 months ago - at 04/23/2025 06:29PM
We are actively working on a fix for this issue. Some customer systems have already recovered, while others are still impacted. Our team remains fully engaged and focused on ensuring that all customer systems are fully restored
IDENTIFIED
12 months ago - at 04/23/2025 05:27PM
We are continuing to work on a fix for this issue.
IDENTIFIED
12 months ago - at 04/23/2025 04:21PM
We are continuing to work on a fix for this issue.
IDENTIFIED
12 months ago - at 04/23/2025 03:17PM
We are continuing to work on a fix for this issue.
IDENTIFIED
12 months ago - at 04/23/2025 02:11PM
We are continuing to work on a fix for this issue.
IDENTIFIED
12 months ago - at 04/23/2025 01:08PM
We are continuing to work on a fix for this issue.
IDENTIFIED
12 months ago - at 04/23/2025 12:10PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
12 months ago - at 04/23/2025 11:09AM
We are continuing to investigate this issue.
INVESTIGATING
12 months ago - at 04/23/2025 10:11AM
We are continuing to investigate this issue.
INVESTIGATING
12 months ago - at 04/23/2025 09:10AM
Hyland is aware of increased error rates. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
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