Outage in Hyonix

Possible network hiccup in Virginia

Resolved Minor
December 10, 2022 - Started over 2 years ago - Lasted 3 days

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Outage Details

VA2 network has now been back up, (VA1 was not affected by the downtime). If you have any questions, please let us know via ticket!
Components affected
Hyonix Virginia, USA (IAD1) Hyonix Virginia, USA (IAD2)
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 12/11/2022 10:25AM

VA2 network has now been back up, (VA1 was not affected by the downtime).

If you have any questions, please let us know via ticket!

IDENTIFIED over 2 years ago - at 12/11/2022 10:10AM

Our upstream has started to perform maintenance, our link is being shifted to backup link, however we are aware that some destination have not fully fall-back (still on the same route to our main upstream), our team is looking into this as we talk.

IDENTIFIED over 2 years ago - at 12/10/2022 09:12PM

Our main upstream in Virginia has notified us that they've spotted a bug in their router that **might** cause increased latency or small downtimes, however no issues have been found so far.

It's been scheduled in 13 hours (5AM EST) for them to upgrade the core router to fix this issue.

Our team is currently monitoring the issue and will shift to backup link before their upgrade happens so there won't be any downtime.

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