NYC2 Outage

Our team is aware of an issue related to our NYC2 Datacenter being down. NYC1 still remains fully operational.The issue started at: 02:27 AM UTC. We've immediately dispatched our technician to the Datacenter to check on the status.We are looking into this issue at this time!Our team will post updates as we receive news from the Datacenter.

Our technician is currently on-site at this time, it appears the Datacenter is suffering a major power outages. we are still checking with Datacenter Operators on the root cause.More update to follow!

Datacenter Operators confirmed the power outage in a section of the Datacenter hall. Affecting many rows of cabinets. Electricians are also on site and bringing the power back up.Our team is currently assessing the impact of the power outages and will post further update shortly.

The Datacenter Operators have confirmed that maintenance has been completed, there is no further works being done, all powers have been restored.Our team will still monitor the situation for 1-2 days before closing this incident.We apologizes for any issues or inconvenience may have caused.Thank you for your patience and understanding during this process.Please let us know via ticket if you still have any issues!

$15