Outage in Hypatos
API Disruption - Elevated Number of Errors
Resolved MajorIncident Report
We have identified an elevated level of API errors and are currently looking into the issue.
This means that users may be unable to access or utilise our API functionalities. Our engineering team is working on resolving the issue and we will keep you informed of any progress.
We will send an additional update as soon as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 04/11/2024 05:48PM
The issue is now solved and systems are back to normal.
Please contact our Customer Care team if you need further assistance.
IDENTIFIED
about 2 years ago - at 04/11/2024 03:15PM
The issues was identified and the team is now implementing the solution.
INVESTIGATING
about 2 years ago - at 04/11/2024 11:07AM
We have identified an elevated level of API errors and are currently looking into the issue.
This means that users may be unable to access or utilise our API functionalities. Our engineering team is working on resolving the issue and we will keep you informed of any progress.
We will send an additional update as soon as possible.
Latest Hypatos outages
Performance degradation in EU Cluster - about 2 months ago
Performance degradation in EU Cluster - 2 months ago
Performance Degradation on Hy Studio - 10 months ago
Performance Degradation in EU Cluster - about 1 year ago
Service Disruption - Extraction Processing Delays - almost 2 years ago
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