Outage in Hypatos
Performance Degradation in EU Cluster
Resolved MinorIncident Report
We are currently experiencing poor performance during document upload and processing on our EU Cluster.
Our Customer Care and Engineering teams are actively working on it. Sorry for the inconvenience created.
We will come back with an update at 16h00 CET.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 02/07/2025 09:46PM
This incident is now resolved. We did not see any more issues during the monitoring phase.
MONITORING
about 1 year ago - at 02/07/2025 04:30PM
A Fix was implemented and we're monitoring it's status.
INVESTIGATING
about 1 year ago - at 02/07/2025 02:50PM
We are currently experiencing poor performance during document upload and processing on our EU Cluster.
Our Customer Care and Engineering teams are actively working on it. Sorry for the inconvenience created.
We will come back with an update at 16h00 CET.
Latest Hypatos outages
Performance Degradation on Hy Studio - 7 months ago
Service Disruption - Extraction Processing Delays - over 1 year ago
API Disruption - Elevated Number of Errors - almost 2 years ago
Service Disruption - Extraction Processing Delays - almost 2 years ago
Performance degradation on EU Cluster - over 2 years ago
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