Outage in Hyper
Member portals offline
Resolved MinorIncident Report
We are currently investigating an issue causing member portal outages.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 5 years ago - at 04/07/2021 11:27PM
Everything is back online. We will provide a post-mortem as soon as our provider lets us know the root cause.
MONITORING
almost 5 years ago - at 04/07/2021 11:20PM
A fix has been implemented on our provider's end. We are monitoring the results.
INVESTIGATING
almost 5 years ago - at 04/07/2021 11:13PM
We have confirmed the outage with our hosting provider. Their team is working internally on a fix.
INVESTIGATING
almost 5 years ago - at 04/07/2021 10:51PM
We are continuing to investigate this issue.
INVESTIGATING
almost 5 years ago - at 04/07/2021 10:51PM
We are currently investigating an issue causing member portal outages.
Latest Hyper outages
Licenses not showing - over 4 years ago
Increased API latency - over 4 years ago
Waitlist says "500" after submission - almost 5 years ago
Increased request timeouts - almost 5 years ago
Some member portals loading slowly - about 5 years ago
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