Outage in Hyper
Some member portals loading slowly
Resolved MinorIncident Report
We are currently investigating an issue causing some member portals to load slowly. The issue appears to only be happening for dashboards using custom domains.
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Latest Updates ( sorted recent to last )
RESOLVED
about 5 years ago - at 01/10/2021 02:17AM
The issues are fully resolved, and everything's back to 100%.
MONITORING
about 5 years ago - at 01/10/2021 02:06AM
A fix has been implemented, and everything should be back to normal. We're keeping an eye on everything for now.
IDENTIFIED
about 5 years ago - at 01/10/2021 02:05AM
It appears that our SSL provider is experiencing some downtime. We have reached out to them and they are taking corrective action.
INVESTIGATING
about 5 years ago - at 01/10/2021 02:03AM
We are currently investigating an issue causing some member portals to load slowly. The issue appears to only be happening for dashboards using custom domains.
Latest Hyper outages
Licenses not showing - over 4 years ago
Increased API latency - over 4 years ago
Waitlist says "500" after submission - almost 5 years ago
Member portals offline - almost 5 years ago
Increased request timeouts - almost 5 years ago
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