Outage in Hypernode

Let's Encrypt Certificate Issue: mozilla_pkix_error_required_tls_feature_missing

Resolved Minor

February 04, 2025 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

Let's Encrypt recently implemented a change that disrupted our certificate renewal process for Let's Encrypt certificates. We have implemented a fix and are working on a platform-wide resolution. Possible errors include mozilla_pkix_error_required_tls_feature_missing and occasional issues when requesting a new certificate via Hypernode Manage vhosts.

Components affected

Hypernode Third-Party Service Providers

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 02/04/2025 11:17AM

The recent Let's Encrypt change that disrupted our certificate renewal process has been fully resolved platform-wide. Users should no longer experience issues, including the mozilla_pkix_error_required_tls_feature_missing error or problems requesting new certificates via Hypernode Manage vhosts.

If you continue to encounter any issues, please reach out to support.

IDENTIFIED about 1 year ago - at 02/04/2025 10:13AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 year ago - at 02/04/2025 10:13AM

Let's Encrypt recently implemented a change that disrupted our certificate renewal process for Let's Encrypt certificates. We have implemented a fix and are working on a platform-wide resolution.

Possible errors include mozilla_pkix_error_required_tls_feature_missing and occasional issues when requesting a new certificate via Hypernode Manage vhosts.

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