Outage in ibbu

Service disruption - personal canned answers are not available on the conversation panel

Resolved Major
October 26, 2023 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

An incident is currently ongoing on personal canned answers. As a result, you may notice that some personal canned answers normally available are currently missing. We are currently working on the restoration of the service. Thanks for your understanding.
Components affected
ibbu Conversation Panel
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/26/2023 02:06PM

This incident has been resolved.

MONITORING about 1 year ago - at 10/26/2023 01:35PM

Personal canned answers have been restored.

You can now use them normally.

Thanks again for your patience.

IDENTIFIED about 1 year ago - at 10/26/2023 01:14PM

An incident is currently ongoing on personal canned answers.

As a result, you may notice that some personal canned answers normally available are currently missing.

We are currently working on the restoration of the service.

Thanks for your understanding.

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