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Outage in IBM MaaS360

M3 (US South) and M1 (US East) - iOS Apple Mail Unable To Fetch New Mail - 18 November 2025

Resolved Minor
November 18, 2025 - Started 3 months ago - Lasted about 23 hours
Official incident page

Incident Report

We are currently investigating the issue.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 11/19/2025 09:51PM

The investigation has been completed and no additional action is required. For any further occurrences, please open a ticket with IBM Support.

IDENTIFIED 3 months ago - at 11/19/2025 11:23AM

There is an issue identified with Apple services, and we are following up with them on this matter.

INVESTIGATING 3 months ago - at 11/19/2025 06:22AM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 11/18/2025 10:25PM

We are currently investigating the issue.

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