Outage in IBM Security

Recurrence of monitoring alerts due to a SalesForce issue

Resolved Major
April 05, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We have resumed seeing monitoring issues for Single sign on for OIDC applications. The monitor is not getting the correct response from the SalesForce endpoint in order to complete the test. We will continue to monitor the situation. This is not an outage. It only affects the monitors. SalesForce is showing an incident in progress currently.
Components affected
IBM Security Single sign on for OIDC applications IBM Security Single sign on for OIDC applications
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/05/2023 05:38AM

The SalesForce issue has resolved. Monitors have been running successfully for over an hour.

MONITORING over 1 year ago - at 04/05/2023 03:35AM

We have resumed seeing monitoring issues for Single sign on for OIDC applications. The monitor is not getting the correct response from the SalesForce endpoint in order to complete the test. We will continue to monitor the situation.

This is not an outage. It only affects the monitors. SalesForce is showing an incident in progress currently.

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