Outage in IBM Security

IBM Security Verify experiencing degradation with SMS delivery to UK numbers

Resolved Minor
June 30, 2023 - Started over 1 year ago - Lasted 3 days
Official incident page

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Outage Details

IBM Security Verify. We are experiencing degraded service with SMS Delivery to UK cellphone numbers that is causing some SMS deliveries to fail.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/03/2023 07:24AM

Monitoring process has been successful. Closing the Incidident.

MONITORING over 1 year ago - at 07/01/2023 01:05PM

Issue has been resolved by our SMS provider. SMS services to UK numbers are operating. We will continue to monitor.

INVESTIGATING over 1 year ago - at 07/01/2023 11:58AM

Saturday 11:00am UTC. We are seeing an increased number of failed SMS deliveries to UK numbers. We are investigating.

INVESTIGATING over 1 year ago - at 06/30/2023 02:55PM

We are still experiencing SMS delivery failures to a small percentage of UK cellphone numbers.

INVESTIGATING over 1 year ago - at 06/30/2023 11:30AM

IBM Security Verify. We are experiencing degraded service with SMS Delivery to UK cellphone numbers that is causing some SMS deliveries to fail.

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