Outage in IBM Security
IBM Security Verify issue with email delivery for some tenants
Resolved Major
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Outage Details
Components affected
IBM Security Account Lifecycle IBM Security Authentication with Cloud Directory IBM Security Authentication with Cloud Directory IBM Security Authentication with Cloud Directory IBM Security Authentication with Cloud Directory (Cluster A) IBM Security Account Lifecycle IBM Security Authentication with Cloud DirectoryLatest Updates ( sorted recent to last )
The issue has been identified identified and resolved. Services are restored to normal operation.
We are working with our email partner to address the issue.
Some IBM Security Verify customers may be experiencing difficulty with email delivery. The issue is affecting a subset of tenants that have a custom 'from' address configured. The issue will affect flows requiring email such as account creation, OTP.
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