Outage in IBM Security
We believe the issue with the SMS send failures has been resolved.
Resolved MinorIncident Report
We are currently investigating this issue.
Components affected
IBM Security Authentication with Cloud Directory (Cluster A) IBM Security Authentication with Cloud Directory (Cluster B) IBM Security Authentication with SAML Identity Provider (Cluster A) IBM Security Authentication with SAML Identity Provider (Cluster B) IBM Security Authentication with IBMid for admin users IBM Security Authentication with External LDAP IBM Security User ID and password authentication from API IBM Security Single sign on for SAML applications (Cluster A) IBM Security Single sign on for SAML applications (Cluster B) IBM Security Single sign on for OIDC applications (Cluster A) IBM Security Single sign on for OIDC applications (Cluster B) IBM Security Application Onboarding IBM Security Cloud Directory Users and Groups management IBM Security User and Group management with API client IBM Security Account LifecycleTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 04/24/2026 10:02PM
This incident has been resolved. We will still continue to monitor to ensure there are no regression issues.
MONITORING
20 days ago - at 04/24/2026 04:42PM
We are continuing to monitor for any further issues.
MONITORING
20 days ago - at 04/24/2026 04:41PM
We will continue to monitor.
IDENTIFIED
20 days ago - at 04/24/2026 03:44PM
We are still experiencing a partial outage for SMS delivery to some US cellphone numbers. Our team is actively working with vendors to resolve the issue as quickly as possible.
MONITORING
21 days ago - at 04/24/2026 04:19AM
Issue is mitigated and we are monitoring the system.
INVESTIGATING
21 days ago - at 04/23/2026 11:00PM
We are currently investigating this issue.
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