Outage in iClassPro

Investigating: Two-Punch Staff Clock-In Recording Incorrectly

Resolved Minor
March 10, 2025 - Started 1 day ago - Lasted 1 day
Official incident page

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Outage Details

Our team is currently investigating an issue with two punch-based Time Clock entries being recorded incorrectly. We are investigating the cause and any impacted accounts.
Components affected
iClassPro Application
Latest Updates ( sorted recent to last )
RESOLVED about 7 hours ago - at 03/11/2025 06:50PM

Our team has verified the issue has been corrected and has reached out to all affected clients at this time. Thank you for your patience and understanding as we addressed this matter. If you have any additional concerns or need further assistance, please don't hesitate to contact our support team.

MONITORING 1 day ago - at 03/10/2025 06:09PM

Our team has identified the root cause of the issue and has released an update to correct the matter. We are monitoring the system to ensure resolution and are working to determine the impact on our clients.

INVESTIGATING 1 day ago - at 03/10/2025 04:18PM

Our team is currently investigating an issue with two punch-based Time Clock entries being recorded incorrectly. We are investigating the cause and any impacted accounts.

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