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Outage in ID Dataweb

Latency on PII Validation Services

Resolved Minor
November 13, 2025 - Started 5 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are observing increased latency and timeouts on Experian services. We are in touch with the vendor, and will provide updates in real time.

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 11/13/2025 02:54PM

Experian remains fully operational. The team will continue to actively monitor throughout the day.

MONITORING 5 months ago - at 11/13/2025 02:01PM

Experian services have returned to normal performance levels. We will continue to actively monitor to ensure no further impact.

INVESTIGATING 5 months ago - at 11/13/2025 01:21PM

We are observing increased latency and timeouts on Experian services. We are in touch with the vendor, and will provide updates in real time.

Latest ID Dataweb outages

Production Issue - about 1 month ago
BiogovID Issues - 5 months ago
System Latency - 5 months ago

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