Outage in ID Dataweb
BioGovID Failure (AWS outage)
Resolved MinorIncident Report
Our primary BiogovID vendor is currently experiencing performance issues relating to the ongoing AWS Outage, leading to transaction failures. We are closely monitoring the situation. Status updates for GovID users can be followed here: https://status.incode.com/
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 10/20/2025 08:05PM
Update - The BiogovID service has been restored, per https://status.incode.com/. We are observing all BiogovID traffic returning to a normal state. We will provide an RCA from the vendor when available.
IDENTIFIED
4 months ago - at 10/20/2025 06:25PM
Our primary BiogovID vendor is currently experiencing performance issues relating to the ongoing AWS Outage, leading to transaction failures. We are closely monitoring the situation. Status updates for GovID users can be followed here: https://status.incode.com/
Latest ID Dataweb outages
Degraded Performance - PII Validation - 2 months ago
BiogovID Issues - 3 months ago
Latency on PII Validation Services - 3 months ago
System Latency - 3 months ago
Performance degradation - AWS US Outage - 4 months ago
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