Outage in iDenfy

Liveness detection outage

Resolved Minor

April 09, 2022 - Started almost 4 years ago - Lasted about 4 hours
Official incident page

Incident Report

Liveness detection temporary outage. Duration about 2 hours. Impact clients who use liveness face detection. Results: Verification status can be expired during this time because the client couldn't complete the process successfully. All callbacks would be sent after the verification session expires.

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Latest Updates ( sorted recent to last )

RESOLVED almost 4 years ago - at 04/09/2022 09:54PM

Liveness detection temporary outage. Duration about 2 hours.
Impact clients who use liveness face detection.

Results: Verification status can be expired during this time because the client couldn't complete the process successfully. All callbacks would be sent after the verification session expires.

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