Outage in IDEXX Laboratories
SmartFlow Partial Service Outage
Resolved MinorIncident Report
We're currently experiencing degraded performance with SmartFlow. Our team is currently working to restore normal performance. We apologize for any inconvenience and will post another update as soon as we learn more.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 01/06/2026 03:26AM
This issue has been resolved and all systems are now back to operational levels. Thank you for your patience as we worked through resolving this.
MONITORING
3 months ago - at 01/06/2026 03:11AM
Our engineers have identified the cause and implemented a fix. SmartFlow should now be online for all customers and our team will be monitoring this to ensure the system is completely stabilized.
INVESTIGATING
3 months ago - at 01/06/2026 01:11AM
We're currently experiencing degraded performance with SmartFlow. Our team is currently working to restore normal performance. We apologize for any inconvenience and will post another update as soon as we learn more.
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