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Outage in IDEXX Laboratories

DataPoint Appointment creation - 11/19/25

Resolved Minor
November 19, 2025 - Started 5 months ago - Lasted 38 minutes
Official incident page

Incident Report

We are aware of and are actively investigating an issue affecting DataPoint appointment creation that maybe impacting some customers We will update this page as we work to resolve the issue and as new information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 11/19/2025 05:57PM

On 11/18/25, DataPoint implemented security updates. These changes resulted in errors when specific fields were omitted from requests. The security update has since been reverted.

INVESTIGATING 5 months ago - at 11/19/2025 05:19PM

We are aware of and are actively investigating an issue affecting DataPoint appointment creation that maybe impacting some customers

We will update this page as we work to resolve the issue and as new information becomes available.

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