Outage in IDEXX Laboratories

DataPoint System Disruption - Azure Outage

Resolved Major

October 29, 2025 - Started 6 months ago - Lasted about 8 hours
Official incident page

Incident Report

We are currently experiencing a DataPoint system-wide disruption. Our team is actively investigating the issue and will provide updates when available.

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/30/2025 01:07AM

This incident has been resolved.

MONITORING 6 months ago - at 10/29/2025 11:58PM

The Datapoint API has recovered and is fully operational. The team will continue to monitor until Azure is fully recovered.

IDENTIFIED 6 months ago - at 10/29/2025 08:52PM

The Datapoint API is starting to recover. We will continue to see intermediate errors and slowness until the Azure recovery is complete.

IDENTIFIED 6 months ago - at 10/29/2025 06:02PM

The issue has been identified as being caused by the ongoing Azure outage (https://azure.status.microsoft/en-us/status
). This outage is also affecting DataPoint and its integrations with Cornerstone. Our team will continue to monitor the situation and implement remediation as soon as possible.

INVESTIGATING 6 months ago - at 10/29/2025 05:09PM

We are currently experiencing a DataPoint system-wide disruption. Our team is actively investigating the issue and will provide updates when available.

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