Outage in IDEXX Laboratories
Petly Plans: Degraded Performance / AWS Outage
Resolved MinorIncident Report
Petly Plans is currently experiencing degraded service due to an AWS outage. Practices may see delays in monthly payments processing, plan renewals and similar activities. We continue to closely monitor updates from AWS to ensure Petly Plans responds as expected.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/20/2025 11:49PM
Petly Plans has fully recovered from an AWS outage. All pending processes (monthly payments processing, plan renewals, etc.) have successfully completed. We will proceed with standard system monitoring to ensure all continues to operate as expected.
IDENTIFIED
6 months ago - at 10/20/2025 03:23PM
Petly Plans is currently experiencing degraded service due to an AWS outage. Practices may see delays in monthly payments processing, plan renewals and similar activities. We continue to closely monitor updates from AWS to ensure Petly Plans responds as expected.
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