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Outage in IDEXX Laboratories

ezyVet - General Degraded performnce

Resolved Major
October 20, 2025 - Started 6 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing degraded performance in multiple areas of ezyVet This is due to a performance issue happening with AWS, we are currently awaiting updates from their team. Please feel free to follow along on their status page: https://health.aws.amazon.com/health/status

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/20/2025 10:45AM

This incident has been resolved.

MONITORING 6 months ago - at 10/20/2025 10:27AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 6 months ago - at 10/20/2025 09:54AM

We are currently experiencing degraded performance in multiple areas of ezyVet
This is due to a performance issue happening with AWS, we are currently awaiting updates from their team.
Please feel free to follow along on their status page: https://health.aws.amazon.com/health/status

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