Outage in IDEXX Laboratories
ezyVet Scan Outage
Resolved MajorIncident Report
We’re experiencing a service disruption with ezyVet Scan. Our team is
currently working to restore the service. We apologize for any inconvenience and will
post another update as soon as we learn more.”
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 02/02/2026 09:45PM
This incident has been resolved.
IDENTIFIED
12 days ago - at 02/02/2026 08:18PM
The issue has been identified to only affect iOS users. The fix has been release in ezyVet Scan V2.1.6 for iOS. Please ensure to update your application.
IDENTIFIED
13 days ago - at 02/01/2026 11:02PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
13 days ago - at 02/01/2026 08:00PM
We’re experiencing a service disruption with ezyVet Scan. Our team is
currently working to restore the service. We apologize for any inconvenience and will
post another update as soon as we learn more.”
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