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Outage in IDEXX Laboratories

ezycab availability API

Resolved Minor
February 01, 2026 - Started 13 days ago - Lasted about 18 hours
Official incident page

Incident Report

We’re currently experiencing degraded performance with ezycab availability API which is affecting some partners creating bookings correctly. Our team is currently working to restore normal performance. We apologize for any inconvenience and will post another update as soon as we learn more.
Components affected
IDEXX Laboratories Other Integrations

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Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 02/02/2026 10:28PM

This incident has been resolved.

MONITORING 12 days ago - at 02/02/2026 08:19PM

We are continuing to monitor for any further issues.

MONITORING 12 days ago - at 02/02/2026 09:25AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 12 days ago - at 02/02/2026 06:38AM

We have deployed a fix for customers in Europe which we are monitoring. APAC region in progress, this is the final affected region.

IDENTIFIED 13 days ago - at 02/02/2026 04:52AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 13 days ago - at 02/02/2026 04:37AM

We’re currently experiencing degraded performance with ezycab availability API which is affecting some partners creating bookings correctly. Our team is currently working to restore normal performance. We apologize for any inconvenience and will post another update as soon as we learn more.

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