Outage in IDEXX Laboratories

ezyVet Performance Issue in USE1, USE2, USW2, APSE1, APSE2, EUW1

Resolved Major

February 10, 2026 - Started 5 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating this issue

Components affected

IDEXX Laboratories ezyVet Software: USA and Canada West IDEXX Laboratories ezyVet Software: USA and Canada Central/East IDEXX Laboratories ezyVet Software: Australia IDEXX Laboratories ezyVet Software: New Zealand IDEXX Laboratories ezyVet Software: Asia IDEXX Laboratories ezyVet Software: Europe/Middle East/Africa

Need to monitor IDEXX Laboratories outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 5 days ago - at 02/10/2026 10:46PM

Based on our monitoring and an update from AWS (https://health.aws.amazon.com/health/status), this issue has been resolved. You should now be able to access your ezyVet site.

MONITORING 5 days ago - at 02/10/2026 10:02PM

AWS have implemented a fix, we are continuing to monitor stability on our side. More information can be found via https://health.aws.amazon.com/health/status

IDENTIFIED 5 days ago - at 02/10/2026 09:29PM

This issue has been identified as an AWS issue. More information can be found via https://health.aws.amazon.com/health/status. We will continue to monitor and are exploring possibilities to work around the issue.

INVESTIGATING 5 days ago - at 02/10/2026 09:04PM

We are continuing to investigate this issue.

INVESTIGATING 5 days ago - at 02/10/2026 09:01PM

We are continuing to investigate this issue.

INVESTIGATING 5 days ago - at 02/10/2026 08:49PM

We are currently investigating this issue

Latest IDEXX Laboratories outages

Delayed Results in VetConnect PLUS - 2 days ago

VetMedStat - Errors while trying to create cases - 6 days ago

DVMInsight Database struggling - 6 days ago

DVMIinsight - Errors while navigating through the application - 9 days ago

DVMIinsight - System slowness and errors while navigating through the application - 9 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5850 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook