Outage in IDEXX Laboratories

DVMI - Users are experiencing errors while sending images

Resolved Major

February 20, 2026 - Started 18 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating an issue with DICOM send to the DVMI applications. Users are seeing errors and not able to complete case creation.

Components affected

IDEXX Laboratories DVMInsight

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Latest Updates ( sorted recent to last )

RESOLVED 17 days ago - at 02/20/2026 04:22PM

This incident has been resolved.

MONITORING 18 days ago - at 02/20/2026 03:44PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 18 days ago - at 02/20/2026 02:53PM

We are investigating an issue with DICOM send to the DVMI applications. Users are seeing errors and not able to complete case creation.

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