Outage in IDEXX Laboratories

ezyVet Performance Issue - Medication List Loading Slow in Patient/Clinical Tab (ALL REGIONS)

Resolved Minor

February 24, 2026 - Started 13 days ago - Lasted about 2 hours
Official incident page

Incident Report

Our Technical Team are currently investigating reports of Degraded Performance where Medication Lists are Loading Slow in Patient/Clinical Tab for ALL Regions. We apologize for the inconvenience this is causing – we will provide an update as soon as we have more information.

Components affected

IDEXX Laboratories ezyVet Software: USA and Canada West IDEXX Laboratories ezyVet Software: USA and Canada Central/East IDEXX Laboratories ezyVet Software: Australia IDEXX Laboratories ezyVet Software: New Zealand IDEXX Laboratories ezyVet Software: Asia IDEXX Laboratories ezyVet Software: Europe/Middle East/Africa

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Latest Updates ( sorted recent to last )

RESOLVED 13 days ago - at 02/24/2026 10:09PM

This incident has been resolved.

IDENTIFIED 13 days ago - at 02/24/2026 08:16PM

Our Technical Team are currently investigating reports of Degraded Performance where Medication Lists are Loading Slow in Patient/Clinical Tab for ALL Regions.

We apologize for the inconvenience this is causing – we will provide an update as soon as we have more information.

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