Outage in IDEXX Laboratories

Delayed Results in VetConnect PLUS

Minor

June 04, 2026 - Started about 5 hours ago
Official incident page

Incident Report

You may experience a delay in viewing or receiving results within VetConnect PLUS and your Integrated Practice Management Software. As always, IDEXX appreciates both your business and your patience. We apologize for any inconvenience this may cause and will post an update as soon as we know more.

Components affected

IDEXX Laboratories Mobile IDEXX Laboratories Diagnostic Results IDEXX Laboratories Web

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Latest Updates ( sorted recent to last )

IDENTIFIED about 1 hour ago - at 06/04/2026 05:25PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 5 hours ago - at 06/04/2026 01:25PM

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