Outage in IDEXX Laboratories
Ordering Delay- In House Diagnostics
Resolved MinorIncident Report
You may experience a delay when submitting an IDEXX In House Diagnostic (IHD) Order within your Practice Information Management Software. Our team is investigating the issue.
As always, IDEXX appreciates both your business and your patience. We apologize for the current interruption in the ability to order IDEXX In House Diagnostics and for any inconvenience this may cause.
We will provide an update no later than 11 am ET on Thursday, July 30th.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 07/30/2026 02:29PM
This incident has been resolved.
MONITORING
6 days ago - at 07/30/2026 01:32PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
7 days ago - at 07/30/2026 12:32PM
You may experience a delay when submitting an IDEXX In House Diagnostic (IHD) Order within your Practice Information Management Software. Our team is investigating the issue.
As always, IDEXX appreciates both your business and your patience. We apologize for the current interruption in the ability to order IDEXX In House Diagnostics and for any inconvenience this may cause.
We will provide an update no later than 11 am ET on Thursday, July 30th.
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