Outage in IDNow
Reduced performance for Video - patch applied
Resolved MinorIncident Report
We identified a technical issue in our VideoIdent agent interface which causes a performance impact.
The issue led to a reduced availability of video agents for end users on our VideoIdent and eSign services.
A fix was deployed and we're monitoring the situation.
AutoIdent, AutoIdent QES, eID and InstantSign were not affected.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 07/03/2026 12:12PM
This incident has been resolved.
MONITORING
23 days ago - at 07/02/2026 10:06AM
We identified a technical issue in our VideoIdent agent interface which causes a performance impact.
The issue led to a reduced availability of video agents for end users on our VideoIdent and eSign services.
A fix was deployed and we're monitoring the situation.
AutoIdent, AutoIdent QES, eID and InstantSign were not affected.
Latest IDNow outages
Reduced Performance [Test Robot] - 4 days ago
Service Disruption - 5 days ago
[PVID] Service Disruption - about 1 month ago
Degraded Performance of eSign with QTSP [ TEST systems ] - about 2 months ago
[PVID] Service Disruption - 3 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
