Outage in IG

Spanish clients unable to log in to the platform | Problemas para iniciar sesión en nuestra plataforma para clientes españoles

Resolved Minor

March 04, 2022 - Started about 4 years ago - Lasted 25 days
Official incident page

Incident Report

We're currently experiencing an issue with only some Spanish clients unable to log into the platform. Our technical team is working on a solution. En estos momentos estamos experimentando ciertos problemas con algunos clientes españoles los cuales no pueden iniciar sesión en nuestra plataforma de IG. Nuestro equipo de IT esta trabajando para encontrar una solución lo antes posible.

Components affected

IG Login

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Latest Updates ( sorted recent to last )

MONITORING about 4 years ago - at 03/04/2022 11:37AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 4 years ago - at 03/04/2022 10:09AM

We're currently experiencing an issue with only some Spanish clients unable to log into the platform. Our technical team is working on a solution.

En estos momentos estamos experimentando ciertos problemas con algunos clientes españoles los cuales no pueden iniciar sesión en nuestra plataforma de IG. Nuestro equipo de IT esta trabajando para encontrar una solución lo antes posible.

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