Check if IG is down, official outages, user-reported issues, and outages map.
IG is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 99 incidents since started monitoring IG status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official IG outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Oct 09, 2025 04:21 AM BST | 
                                              
                                                Minor
                                              
                                             We're currently aware of an issue affecting the pricing for our 24 hours US shares offering. This...
                                             | about 2 hours | 
| Oct 08, 2025 11:59 PM BST | 
                                              
                                                Major
                                              
                                             There are currently issues with logging in to our web platform. We're investigating now at the hi...
                                             | about 2 hours | 
| Sep 15, 2025 05:03 AM BST | 
                                              
                                                Minor
                                              
                                             We're currently aware of an issue with trading ASX shares on the platform. This is being investig...
                                             | about 21 hours | 
| Sep 15, 2025 01:12 AM BST | 
                                              
                                                Minor
                                              
                                             We're currently aware of an issue with trading ASX shares on the platform. This is being investig...
                                             | about 2 hours | 
| Sep 09, 2025 08:29 PM BST | 
                                              
                                                Minor
                                              
                                             The issue has been identified and a fix is being implemented.
                                             | about 4 hours | 
| Sep 08, 2025 12:57 PM BST | 
                                              
                                                Major
                                              
                                             We are aware of the issue currently affecting deals on our platform and are investigating it as a...
                                             | about 16 hours | 
| Jul 28, 2025 01:05 AM BST | 
                                              
                                                Minor
                                              
                                             We're currently experiencing an issue where clients may be seeing stale P&L for total positions. ...
                                             | about 3 hours | 
| Jul 09, 2025 12:50 AM BST | 
                                              
                                                Minor
                                              
                                             We're currently aware that some clients are experiencing display issues with P&L on our mobile ap...
                                             | 5 days | 
| Jun 17, 2025 01:56 AM BST | 
                                              
                                                Minor
                                              
                                             There are currently intermittent issues with viewing positions on our Mobile platform. We're inve...
                                             | about 5 hours | 
| May 28, 2025 04:41 AM BST | 
                                              
                                                Minor
                                              
                                             We’re currently investigating reports of a potential service interruption with the Demo Platform....
                                             | 2 days | 
 
    See what users are saying about IG issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Beatrice - My US market doesn't work..
Sadiq - Unable to login to mobile app.
Giles - Looking at my spread bet account in the app, the overall total of "Running P&L" (top right) is showing a circa £300 difference between seeing it in the "Trades" page (higher) and the "Markets" page (lower). This should be the identical figure. .
Raj - Login Failure We've encountered an unexpected error. Please try again later..
Silvia - Login ok, but platform not showing graph at all.
djuka - not available to log in or to access the app.
Kim - IG demo account not working. Always says “session has expired”.
Mark - Very slow to reload, and sometimes times out..
Anon - The platform is not showing my account details and is blank. I can't load the share trading platform either..
philip - unable to load site propperly.
Ineta - Does not work already around 15 min.
Jim - "Cannot start the application. Contact the application vendor for assistance" when trying to update IG L2 dealer which was working prior to their latest update..
Robert - The demo account is no longer available for my Spread betting and CFD Demo Account.
Raey - Chart view on demo account, unavailable. Multiple pairs affected .
Connor - Received Common Error.... Spoke with Black bull Markets (New Zealand). They have said that MT4 is having issues. Not sure if broker or software wide. .
Annon - All notifications stopped working for 2 weeks, no alerts for price change or positions closed .
Geoffrey - IG have lost all of my trading research on my charts. I have been a loyal customer of IG for over 20 years. This is unforgiveable. Who is responsible for this catastrophe? Geoffrey Salvage.
None - This page isn’t working www.prorealtime.com is currently unable to handle this request. HTTP ERROR 503.
ronald - cannot open IG on 2 different laptops, using 2 different browsers .
Nick - Cannot login. Message says ‘This platform is currently unavailable’.
Bob - unexpected error when trying to log in.
Harald - All IG Plattforms are since 19:12 today not working !!!.
Ahmed - Can't log in to my account, message saying unexpected error .
B - Service is down. Phone, website and app.
Catherine - IG didn't recognise that I was in a paper trade. My stop loss went haywire in ProRealTime and I couldn't close the trade because it had been closed without my knowledge. Then I had an inability to log on to the IG platform. .
Teck - Can’t log in for 30 mins already.
nick - logged out and cant log in.
Chetan - Not getting option of add mention in Instagram after uploading story I can't add mention .
Marcus - Since this morning iam not able to open the mt4 app on my Samsung Android Phone ! Its still Working on my pc and tablet but not the Phone! The app closes imediately as i try to open it on the Phone!! .
Ryan - Cant use demo account, keeps saying unexpected error.
Users are monitoring tens of services with IsDown. Here are some that are monitored together with IG. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Online trading platform offering tools like ProRealTime, MT4, and L2 Dealer, with features including demo accounts, APIs, and mobile apps for trading, charting, and managing funds.
Monitoring IG since March 2021
Tracking 12 IG services and regions
14 incidents in 2025
IsDown is a status page aggregator that monitors if IG and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when IG, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of IG (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of IG's 12 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from IG and other services.
 
            IsDown checks IG official status page for major/minor outages or downtimes. A major outage is when IG experiences a critical issue that severely affects one or more services/regions. A minor incident is when IG experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a IG outage, we send you an alert and update your dashboard and status page.
IG and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in IG status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IG publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors IG and all their 12 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor IG but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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                        Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from IG and other services.
Start Monitoring for Free 
                        IsDown integrates with 20+ tools. Connect the status of IG and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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                        Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is IG down?'
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                        While Downdetector relies on user-submitted reports to detect IG outages, IsDown monitors IG's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |   | Downdetector | 
|---|---|---|
| Official IG status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including IG in a single dashboard. | ||
| Instant IG outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of IG official status and user-reported issues. | ||
| Maintenance feed for IG | ||
| Granular alerts filtering by IG components and regions. | 
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IG isn't down. You can check IG status and incident details on the top of the page. IsDown continuously monitors IG official status page every few minutes. In the last 24 hours, there were 0 outages reported.
IG is currently operational. You can check IG status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of IG being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the IG official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
IG last outage was on October 09, 2025 with the title "Intermittent Pricing issues for US shares"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor IG and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if IG is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about IG's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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