Create an internal status page, get real-time outage updates, and integrate vendor outages with your existing tools.
Geoff Trading Can’t log in - keeps saying there is an “unexpected error and try again later”
Nick Trading App has been reporting "sorry this system is unavailable" for 2 days on Android app
Eugene Demo accounts Buy and sell price static not reflecting market price
Omari Trading Demo account not working. Going straight to real account.
Rob ProRealTime charts Charts not loading all days.
David Trading Can't reach the graph page, a message comes up We're sorry this page is unavailable. Gives out IG numbers to call and support numbers
Z Demo accounts Demo not showing positions on chart, can't load chart at all now
Logan Demo accounts Charts unable to load, trades unavailable to view or close
Philip Demo accounts All the markets are showing closed for the last few days so I cant make any trades
Number of Incidents
0 issues
Last incident
221 days ago
Minor Resolved
We are aware of a potential service interruption that may impact your trading in South African equities. We apologize for any inconvenience and will post another update as soon as we learn more.
Minor Resolved
There are currently issues with ProRealTime that may impact trading. We're investigating now at the highest priority. If you need to deal, please use the IG platform or call +44 207 896 0079 (UK), ...
Minor Resolved
We're currently aware that some clients are experiencing issues trading on our platforms. We're investigating now at the highest priority. If you need to deal, please call +61 (3) 9860 1734 (AUS), ...
Create an internal status page, get real-time outage updates, and integrate vendor outages with your existing tools.
IsDown offers an easy way to monitor IG with maximum flexibility
IsDown monitors IG for major outages. A major outage is when IG experiences a critical issue that severely affects one or more services/regions. When IG marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors IG status page for minor outages. A minor outage is when IG experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in IG status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IG publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors IG and all their 12 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
IG and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
IG is currently operational. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the IG status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest IG outages, issues and problems' at the top of the page.
IG last outage was on March 15, 2024 with the title "Service issue reports"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor IG and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled. Check more details in here.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
The data and notifications you need, in the tools you already use.
How much time you'll save your team, by having the outages information close to them?
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