Check if IG is down, recent outages, user-reported issues, and outages map.
IG is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more IG status data.
IsDown has tracked 99 incidents since started monitoring IG status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Oct 08, 2025
11:21 PM EDT
|
Minor | Intermittent Pricing issues for US shares | about 2 hours |
|
Oct 08, 2025
06:59 PM EDT
|
Major | Login issues on My IG | about 2 hours |
|
Sep 15, 2025
12:03 AM EDT
|
Minor | Issues with trading ASX shares | about 21 hours |
|
Sep 14, 2025
08:12 PM EDT
|
Minor | Issues with trading ASX shares | about 2 hours |
|
Sep 09, 2025
03:29 PM EDT
|
Minor | Clients placing trades but the trades don't show on the platform. | about 4 hours |
|
Sep 08, 2025
07:57 AM EDT
|
Major | Trading issues | about 16 hours |
|
Jul 27, 2025
08:05 PM EDT
|
Minor | Intermittent issues with viewing P&L display on platform | about 3 hours |
|
Jul 08, 2025
07:50 PM EDT
|
Minor | Display issue with P&L on app | 5 days |
|
Jun 16, 2025
08:56 PM EDT
|
Minor | Intermittent Mobile Platform issue | about 5 hours |
|
May 27, 2025
11:41 PM EDT
|
Minor | Intermittent issue for Demo Platform | 2 days |
Unable to login to mobile app
Looking at my spread bet account in the app, the overall total of "Running P&L" (top right) is showing a circa £300 difference between seeing it in the "Trades" page (higher) and the "Markets" page (lower). This should be the identical figure.
Login Failure We've encountered an unexpected error. Please try again later.
Login ok, but platform not showing graph at all
not available to log in or to access the app
IG demo account not working. Always says “session has expired”
Very slow to reload, and sometimes times out.
The platform is not showing my account details and is blank. I can't load the share trading platform either.
unable to load site propperly
Does not work already around 15 min
"Cannot start the application. Contact the application vendor for assistance" when trying to update IG L2 dealer which was working prior to their latest update.
The demo account is no longer available for my Spread betting and CFD Demo Account
Chart view on demo account, unavailable. Multiple pairs affected
Received Common Error.... Spoke with Black bull Markets (New Zealand). They have said that MT4 is having issues. Not sure if broker or software wide.
All notifications stopped working for 2 weeks, no alerts for price change or positions closed
IG have lost all of my trading research on my charts. I have been a loyal customer of IG for over 20 years. This is unforgiveable. Who is responsible for this catastrophe? Geoffrey Salvage
This page isn’t working www.prorealtime.com is currently unable to handle this request. HTTP ERROR 503
cannot open IG on 2 different laptops, using 2 different browsers
Cannot login. Message says ‘This platform is currently unavailable’
unexpected error when trying to log in
All IG Plattforms are since 19:12 today not working !!!
Can't log in to my account, message saying unexpected error
Service is down. Phone, website and app
IG didn't recognise that I was in a paper trade. My stop loss went haywire in ProRealTime and I couldn't close the trade because it had been closed without my knowledge. Then I had an inability to log on to the IG platform.
Can’t log in for 30 mins already
logged out and cant log in
Not getting option of add mention in Instagram after uploading story I can't add mention
Since this morning iam not able to open the mt4 app on my Samsung Android Phone ! Its still Working on my pc and tablet but not the Phone! The app closes imediately as i try to open it on the Phone!!
Cant use demo account, keeps saying unexpected error
Why is Cryptocurrency marked closed and when will it open?
Can’t access my account me info . App loads but no signifie my current trades and Wallet info , all is at zero
My MT4 or MT5 can't conect.
My meta trader is freezing wat can be the problem
It’s not allowing me to sell or update the chart
all crypto prices are paused
Can’t log in - keeps saying there is an “unexpected error and try again later”
App has been reporting "sorry this system is unavailable" for 2 days on Android app
Buy and sell price static not reflecting market price
Demo account not working. Going straight to real account.
Charts not loading all days.
Can't reach the graph page, a message comes up We're sorry this page is unavailable. Gives out IG numbers to call and support numbers
Demo not showing positions on chart, can't load chart at all now
Charts unable to load, trades unavailable to view or close
All the markets are showing closed for the last few days so I cant make any trades
| Component | Status |
|---|---|
| Web platform | OK |
| Mobile apps | OK |
| IG charts | OK |
| Trading | OK |
| Deposits and withdrawals | OK |
| Login | OK |
| My IG | OK |
| Demo accounts | OK |
| ProRealTime charts | OK |
| MT4 | OK |
| L2 Dealer | OK |
| APIs | OK |
Services commonly monitored together with IG and alternatives
Online trading platform offering tools like ProRealTime, MT4, and L2 Dealer, with features including demo accounts, APIs, and mobile apps for trading, charting, and managing funds.
Monitoring IG since March 2021
Tracking 12 IG services and regions
14 incidents in 2025
Number of Incidents
4 issues
Last incident
5 days ago
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IG isn't down. You can check IG status and incident details on the top of the page. IsDown continuously monitors IG official status page every few minutes. In the last 24 hours, there were 0 outages reported.
IG is currently operational. You can check IG status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of IG being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the IG official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
IG last outage was on October 08, 2025 with the title "Intermittent Pricing issues for US shares"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor IG and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if IG is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about IG's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor IG with maximum flexibility
IsDown monitors IG for major outages. A major outage is when IG experiences a critical issue that severely affects one or more services/regions. When IG marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors IG status page for minor outages. A minor outage is when IG experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in IG status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IG publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors IG and all their 12 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
IG and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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