Check if IG Trading is down, official outages, user-reported issues, and outages map.
IG Trading is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
    IsDown has tracked 16 incidents for IG Trading since started monitoring IG status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official IG Trading outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| 
                                             Oct 08, 2025 
                                              11:21 PM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We're currently aware of an issue affecting the pricing for our 24 hours US shares offering. This...
                                             
                                           | 
                                          about 2 hours | 
| 
                                             Sep 15, 2025 
                                              12:03 AM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We're currently aware of an issue with trading ASX shares on the platform. This is being investig...
                                             
                                           | 
                                          about 21 hours | 
| 
                                             Sep 14, 2025 
                                              08:12 PM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We're currently aware of an issue with trading ASX shares on the platform. This is being investig...
                                             
                                           | 
                                          about 2 hours | 
| 
                                             Sep 08, 2025 
                                              07:57 AM EDT 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            We are aware of the issue currently affecting deals on our platform and are investigating it as a...
                                             
                                           | 
                                          about 16 hours | 
| 
                                             Mar 18, 2025 
                                              02:41 PM EDT 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            We are currently investigating this issue.
                                             
                                           | 
                                          about 4 hours | 
| 
                                             Mar 02, 2025 
                                              09:37 PM EST 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            There are currently intermittent issues with trading Hong Kong shares on our platforms. We're inv...
                                             
                                           | 
                                          about 3 hours | 
| 
                                             Mar 15, 2024 
                                              04:58 AM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We are aware of a potential service interruption that may impact your trading in South African eq...
                                             
                                           | 
                                          about 5 hours | 
| 
                                             Dec 10, 2023 
                                              07:14 PM EST 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We're currently aware that some clients are experiencing issues trading on our platforms. We're i...
                                             
                                           | 
                                          about 1 hour | 
| 
                                             May 30, 2023 
                                              08:46 AM EDT 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            We are currently investigating the issue and will resolve the same at the earliest
                                             
                                           | 
                                          6 minutes | 
| 
                                             Sep 16, 2022 
                                              12:44 PM EDT 
                                             | 
                                          
                                             
                                              
                                                Maintenance
                                              
                                             
                                            
                                            Please note that due to essential maintenance works, dealing and payments will be unavailable bet...
                                             
                                           | 
                                          6 minutes | 
    See what users are saying about IG Trading issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Beatrice - My US market doesn't work..
Giles - Looking at my spread bet account in the app, the overall total of "Running P&L" (top right) is showing a circa £300 difference between seeing it in the "Trades" page (higher) and the "Markets" page (lower). This should be the identical figure. .
Raj - Login Failure We've encountered an unexpected error. Please try again later..
djuka - not available to log in or to access the app.
Mark - Very slow to reload, and sometimes times out..
Anon - The platform is not showing my account details and is blank. I can't load the share trading platform either..
Ineta - Does not work already around 15 min.
Raey - Chart view on demo account, unavailable. Multiple pairs affected .
Annon - All notifications stopped working for 2 weeks, no alerts for price change or positions closed .
Geoffrey - IG have lost all of my trading research on my charts. I have been a loyal customer of IG for over 20 years. This is unforgiveable. Who is responsible for this catastrophe? Geoffrey Salvage.
Nick - Cannot login. Message says ‘This platform is currently unavailable’.
Bob - unexpected error when trying to log in.
Harald - All IG Plattforms are since 19:12 today not working !!!.
Ahmed - Can't log in to my account, message saying unexpected error .
B - Service is down. Phone, website and app.
Catherine - IG didn't recognise that I was in a paper trade. My stop loss went haywire in ProRealTime and I couldn't close the trade because it had been closed without my knowledge. Then I had an inability to log on to the IG platform. .
Teck - Can’t log in for 30 mins already.
nick - logged out and cant log in.
Ryan - Cant use demo account, keeps saying unexpected error.
Julian - Why is Cryptocurrency marked closed and when will it open?.
Geoff - Can’t log in - keeps saying there is an “unexpected error and try again later” .
Nick - App has been reporting "sorry this system is unavailable" for 2 days on Android app.
Omari - Demo account not working. Going straight to real account..
David - Can't reach the graph page, a message comes up We're sorry this page is unavailable. Gives out IG numbers to call and support numbers .
Trading is a component of IG that allows users to buy and sell financial instruments such as stocks, forex, and commodities online.
Monitoring IG since March 2021
Trading is part of IG. Check the IG's status.
6 incidents in 2025
IG Trading isn't down. You can check IG Trading status and incident details on the top of the page. IsDown continuously monitors IG Trading official status page every few minutes. In the last 24 hours, there were 0 outages reported.
IG Trading is currently operational. You can check IG Trading status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of IG Trading being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the IG Trading official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
IG Trading last outage was on October 08, 2025 with the title "Intermittent Pricing issues for US shares"
IsDown and DownDetector help users determine if IG is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about IG's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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