Check if IG Trading is down, recent outages, user-reported issues, and outages map.
IG Trading is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more IG status data.
IsDown has tracked 16 incidents for IG Trading since started monitoring IG status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Status | Incident | Duration |
---|---|---|---|
Oct 08, 2025
08:21 PM MST
|
Minor | Intermittent Pricing issues for US shares | about 2 hours |
Sep 14, 2025
09:03 PM MST
|
Minor | Issues with trading ASX shares | about 21 hours |
Sep 14, 2025
05:12 PM MST
|
Minor | Issues with trading ASX shares | about 2 hours |
Sep 08, 2025
04:57 AM MST
|
Major | Trading issues | about 16 hours |
Mar 18, 2025
11:41 AM MST
|
Major | Platform outage | about 4 hours |
Mar 02, 2025
07:37 PM MST
|
Major | Intermittent Trading issues with HKEX shares | about 3 hours |
Mar 15, 2024
01:58 AM MST
|
Minor | Service issue reports | about 5 hours |
Dec 10, 2023
05:14 PM MST
|
Minor | Intermittent Trading issues | about 1 hour |
May 30, 2023
05:46 AM MST
|
Major | Clients unable to trade US TECH 100 on CFD/Spread betting accounts | 6 minutes |
Sep 16, 2022
09:44 AM MST
|
Maintenance | Scheduled maintenance | 6 minutes |
Looking at my spread bet account in the app, the overall total of "Running P&L" (top right) is showing a circa £300 difference between seeing it in the "Trades" page (higher) and the "Markets" page (lower). This should be the identical figure.
Login Failure We've encountered an unexpected error. Please try again later.
not available to log in or to access the app
Very slow to reload, and sometimes times out.
The platform is not showing my account details and is blank. I can't load the share trading platform either.
Does not work already around 15 min
Chart view on demo account, unavailable. Multiple pairs affected
All notifications stopped working for 2 weeks, no alerts for price change or positions closed
IG have lost all of my trading research on my charts. I have been a loyal customer of IG for over 20 years. This is unforgiveable. Who is responsible for this catastrophe? Geoffrey Salvage
Cannot login. Message says ‘This platform is currently unavailable’
unexpected error when trying to log in
All IG Plattforms are since 19:12 today not working !!!
Can't log in to my account, message saying unexpected error
Service is down. Phone, website and app
IG didn't recognise that I was in a paper trade. My stop loss went haywire in ProRealTime and I couldn't close the trade because it had been closed without my knowledge. Then I had an inability to log on to the IG platform.
Can’t log in for 30 mins already
logged out and cant log in
Cant use demo account, keeps saying unexpected error
Why is Cryptocurrency marked closed and when will it open?
Can’t log in - keeps saying there is an “unexpected error and try again later”
App has been reporting "sorry this system is unavailable" for 2 days on Android app
Demo account not working. Going straight to real account.
Can't reach the graph page, a message comes up We're sorry this page is unavailable. Gives out IG numbers to call and support numbers
Trading is a component of IG that allows users to buy and sell financial instruments such as stocks, forex, and commodities online.
Monitoring IG since March 2021
Trading is part of IG. Check the IG's status.
6 incidents in 2025
Number of Incidents
3 issues
Last incident
5 days ago
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IG Trading isn't down. You can check IG Trading status and incident details on the top of the page. IsDown continuously monitors IG Trading official status page every few minutes. In the last 24 hours, there were 0 outages reported.
IG Trading is currently operational. You can check IG Trading status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of IG Trading being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the IG Trading official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
IG Trading last outage was on October 08, 2025 with the title "Intermittent Pricing issues for US shares"
IsDown and DownDetector help users determine if IG is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about IG's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor IG with maximum flexibility
IsDown monitors Trading for major outages. A major outage is when Trading experiences a critical issue that severely affects one or more services/regions. When IG marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors IG status page for minor outages. A minor outage is when Trading experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in IG status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IG publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors IG and all their 12 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
IG and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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