Outage in IG
Intermittent Trading issues with HKEX shares
Resolved MajorIncident Report
There are currently intermittent issues with trading Hong Kong shares on our platforms. We're investigating now at the highest priority. If you need to manage your positions, please contact us at +61 (3) 9860 1734 (AUS), +65 6390 5118 (SG), +44 207 896 0079 (UK) and +4420 7633 5431
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 03/03/2025 05:04AM
This incident has been resolved.
MONITORING
11 months ago - at 03/03/2025 04:25AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
11 months ago - at 03/03/2025 03:23AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
11 months ago - at 03/03/2025 02:37AM
There are currently intermittent issues with trading Hong Kong shares on our platforms. We're investigating now at the highest priority. If you need to manage your positions, please contact us at +61 (3) 9860 1734 (AUS), +65 6390 5118 (SG), +44 207 896 0079 (UK) and +4420 7633 5431
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