Outage in IG
Intermittent issues with our telephone service
Resolved MinorIncident Report
We are aware some clients are experiencing difficulties in contacting up via phone. We are investigating this at the highest priority. If you need to reach us, please contact us via email or web chat service.
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 02/26/2023 11:02PM
This incident has been resolved.
MONITORING
over 2 years ago - at 02/26/2023 10:45PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
over 2 years ago - at 02/26/2023 10:28PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
over 2 years ago - at 02/26/2023 10:14PM
We are aware some clients are experiencing difficulties in contacting up via phone. We are investigating this at the highest priority. If you need to reach us, please contact us via email or web chat service.
Latest IG outages
Intermittent Pricing issues for US shares - 26 days ago
Login issues on My IG - 27 days ago
Issues with trading ASX shares - about 2 months ago
Issues with trading ASX shares - about 2 months ago
Clients placing trades but the trades don't show on the platform. - about 2 months ago
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