Outage in IG

Intermittent issues with our telephone service

Resolved Minor
February 26, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are aware some clients are experiencing difficulties in contacting up via phone. We are investigating this at the highest priority. If you need to reach us, please contact us via email or web chat service.
Components affected
IG Mobile apps IG Web platform
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 02/26/2023 11:02PM

This incident has been resolved.

MONITORING about 2 years ago - at 02/26/2023 10:45PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 02/26/2023 10:28PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 years ago - at 02/26/2023 10:14PM

We are aware some clients are experiencing difficulties in contacting up via phone. We are investigating this at the highest priority. If you need to reach us, please contact us via email or web chat service.

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