Outage in IG

Intermittent Issues with MetaTrader 4

Resolved Major
May 07, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently aware of issues with our Meta Trader 4 platform. We're investigating now at the highest priority. If you are unable to deal via the MT4 platform, please call +61 (3) 9860 1734 (AUS), +65 6390 5118 (SG), +44 207 896 0079 (UK), 312 981 0498 (US).
Components affected
IG MT4
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/07/2023 11:55PM

This incident has been resolved.

MONITORING over 1 year ago - at 05/07/2023 11:47PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 05/07/2023 11:40PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 05/07/2023 11:09PM

We are currently aware of issues with our Meta Trader 4 platform. We're investigating now at the highest priority. If you are unable to deal via the MT4 platform, please call +61 (3) 9860 1734 (AUS), +65 6390 5118 (SG), +44 207 896 0079 (UK), 312 981 0498 (US).

Latest IG outages

Service issue reports - 9 months ago
INC0756949 - 10 months ago
Intermittent Trading issues - about 1 year ago
L2 Dealer Login Issue - about 1 year ago

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