Outage in IG

Intermittent Mobile Platform issue

Resolved Minor
June 17, 2025 - Started 4 days ago - Lasted about 5 hours
Official incident page

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Outage Details

There are currently intermittent issues with viewing positions on our Mobile platform. We're investigating now at the highest priority. If you need to manage your position, you should be able to do so via the IG web trading platform on desktop, or if you need further assistance with managing your positions, you can contact us at 1800 601 734 (AU), +65 6390 5118 (SG), 0800 409 6789 (UK), +44 (20) 7633 5431 (International)
Components affected
IG Mobile apps
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 06/17/2025 05:13AM

This incident has been resolved.

MONITORING 4 days ago - at 06/17/2025 04:47AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 days ago - at 06/17/2025 12:56AM

There are currently intermittent issues with viewing positions on our Mobile platform. We're investigating now at the highest priority.

If you need to manage your position, you should be able to do so via the IG web trading platform on desktop, or if you need further assistance with managing your positions, you can contact us at 1800 601 734 (AU), +65 6390 5118 (SG), 0800 409 6789 (UK), +44 (20) 7633 5431 (International)

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