Outage in IG

Login issues on My IG

Resolved Major
October 08, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

There are currently issues with logging in to our web platform. We're investigating now at the highest priority. If you need to deal, please call +61 (3) 9860 1734 (AUS), +65 6390 5118 (SG), +44 207 896 0079 (UK).
Components affected
IG Web platform IG Mobile apps IG Login IG My

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/09/2025 12:45AM

This incident has been resolved.

MONITORING about 2 months ago - at 10/08/2025 11:21PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 10/08/2025 11:08PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 10/08/2025 10:59PM

There are currently issues with logging in to our web platform. We're investigating now at the highest priority. If you need to deal, please call +61 (3) 9860 1734 (AUS), +65 6390 5118 (SG), +44 207 896 0079 (UK).

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