Outage in IG
Some clients cannot access ProRealTime charts
Resolved MajorIncident Report
We are currently experiencing an issue with ProRealTime (PRT) that is impacting some users. Please note that you can still log in to the IG Web Trading Platform and Mobile App to manage your positions, including opening and closing trades.
Components affected
IG ProRealTime chartsTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 02/19/2026 06:56AM
This incident has been resolved.
MONITORING
about 2 months ago - at 02/19/2026 06:10AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 2 months ago - at 02/18/2026 11:52PM
We are currently experiencing an issue with ProRealTime (PRT) that is impacting some users. Please note that you can still log in to the IG Web Trading Platform and Mobile App to manage your positions, including opening and closing trades.
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