Toronto - Secure Cloud Backup with Veeam - Partial Outage

iland Engineering have resolved the issue with the storage repository impacting the Secure Cloud Backup with Veeam service located at the Toronto facility. All services for tor03-backup02.ilandcloud.com are operational at this time and iland Engineering will continue to monitor the environment for the next 24-hours to insure stability.

All services will resume automatically with no customer intervention required.

If you continue to experience any errors or issues, please contact our Support Helpdesk for additional assistance."

iland Engineering is continuing to work with the vendor to address a critical hardware failure with a storage repository impacting the Secure Cloud Backup with Veeam service located in the Toronto facility. Some customers peering to tor03-backup02.ilandcloud.com service provider will see job failures while we work to resolve the issue.

Current estimated ETA to resolution and service restoration is approximately 2-4 hours. We will continue to provide updates as our Engineering teams progress.

iland Engineering is continuing to work with the vendor to address a critical hardware failure with a storage repository impacting the Secure Cloud Backup with Veeam service located in the Toronto facility. Some customers peering to tor03-backup02.ilandcloud.com service provider will see job failures while we work to resolve the issue.

Current estimated ETA to resolution and service restoration is approximately 6-8 hours. We will continue to provide updates as our Engineering teams progresses.

iland Engineering have identified a hardware failure with a storage repository impacting the Secure Cloud Backup with Veeam service located in the Toronto facility. Some customers peering to tor03-backup02.ilandcloud.com service provider will see job failures while we work to resolve the issue.

iland Engineering are investigating a potential issue with a storage repository impacting the Secure Cloud Backup with Veeam service located in the Toronto facility. Some customers peering to the tor03-backup02.ilandcloud.com service provider may see job failures while we work to identify the root cause.