Outage in Illuminate Education
DnA - Assesments/Administrations
Resolved Major
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Outage Details
Components affected
Illuminate Education DnALatest Updates ( sorted recent to last )
This incident has been resolved.
We have deployed a fix to the production environment and will be monitoring the system for performance throughout the day. Thank you for your patience while we worked to resolve these issues.
Our engineering team has identified the root cause of these issues and is working to deploy a fix to the production environment. Thank you for your patience while we work to resolve these issues.
Some users may be experiencing one or more of the following issues:
-Users may see 'Unable to Fetch Assessment' error when trying to access assessments
-Online Administrations not saving
-Unable to sync to Google Classroom
-'Oops' error when duplicating an assessment
Our engineering team is aware of these issues, which appear to be related. The team is actively working to diagnose and remedy the problem. Thank you for your patience while we work to resolve this issue.
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