Is Illuminate Education Down?

This page shows the live Illuminate Education status so you can confirm in seconds if Illuminate Education is down.

Illuminate Education current status

Updated

Illuminate Education is operational

IsDown pulls data from the official status page every few minutes and collects user-reported Illuminate Education issues.
Refresh the page to see the latest updates.

Illuminate Education incident history

IsDown has tracked 78 incidents since started monitoring Illuminate Education downtimes in April 2024. We are also collecting data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • Apr 24 2025
    Fastbridge - Site currently inaccessible

    19 days ago · lasted about 16 hours

    We are currently investigating this issue. A cause has been identified.

  • Mar 03 2025
    DnA - Assessments not loading for online testing

    2 months ago · lasted about 6 hours

    We have received multiple reports of assessments not loading correctly within DnA. The DnA team is currently investigating the issue.

  • Feb 14 2025
    Online Testing Failing to Load

    3 months ago · lasted about 6 hours

    Students are not able to access assessments and teachers/administrators are unable to preview assessments in DnA.

  • Apr 2024 ...
    IsDown started monitoring Illuminate Education status

    We've tracked and collected 78 incidents since started monitoring Illuminate Education status

Sign up and check all outage history

Illuminate Education user-reported issues in the last 24 hours

This chart displays the number of user-reported Illuminate Education problems over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

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Latest user comments about Illuminate Education issues

  • R

    Riley

    Not fully loading in the pages required to use the website

  • S

    sigman

    the testing window is broken

  • K

    Karrin

    Not generating answer sheets

  • K

    Kimberley

    I have pending assessments and no assessments show up.

  • R

    rachel

    students are receving 504 gateway timeout

  • A

    Amanda

    Illuminate is not loading when going into the secure browser. Takes 5-10 minutes to load. Once in it either gives a 505 error or when students select "take assessment" it states there is an issue with the assessment.

  • A

    alex

    Tests and proctoring are not loading

  • E

    Evan

    FastBridge

    My students aren't showing up for progress monitoring and it's taking a while to load

Illuminate Education outages in the last 30 days

Number of Incidents

1 issues

Last incident

18 days ago

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Having problems with Illuminate Education? What can you do?

  1. First, stay calm.

    • We know it's stressful when Illuminate Education is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.

  2. Make a quick evaluation of the impact of the Illuminate Education outage

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Illuminate Education already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Illuminate Education status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.

  3. Communicate with your team and users quickly

    • If Illuminate Education is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.

  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.

  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.

  6. Did Illuminate Education recover?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.

  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
    • Vendors usually publish post-mortem analysis reports, so keep an eye on their social media channels and website for more information.

  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

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MINOR

Want to be informed about Illuminate Education status changes?

IsDown offers an easy way to monitor Illuminate Education with maximum flexibility

Major Outages Notifications

IsDown monitors Illuminate Education for major outages. A major outage is when Illuminate Education experiences a critical issue that severely affects one or more services/regions. When Illuminate Education marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Illuminate Education status page for minor outages. A minor outage is when Illuminate Education experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Illuminate Education status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Illuminate Education publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Illuminate Education and all their 22 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Illuminate Education and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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Frequently Asked Questions

Is Illuminate Education down today?

Illuminate Education isn't down. You can check Illuminate Education status and incident details on the top of the page. IsDown continuously monitors Illuminate Education official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Illuminate Education status?

Illuminate Education is currently operational. You can check Illuminate Education status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Illuminate Education outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Illuminate Education slow today?

Currently there's no report of Illuminate Education being slow. Check on the top of the page if there are any reported problems by other users.

How are Illuminate Education outages detected?

IsDown monitors the Illuminate Education official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Illuminate Education outage?

Illuminate Education last outage was on April 24, 2025 with the title "Fastbridge - Site currently inaccessible"

Illuminate Education not working for you? How do I know if Illuminate Education is down?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How can I check Illuminate Education status and outages?

Why use IsDown to monitor Illuminate Education instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Illuminate Education and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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