Check if Illuminate Education is down, recent outages, user-reported issues, and outages map.
Illuminate Education is working normally
Last checked from Illuminate Education's status page
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 85 incidents since started monitoring Illuminate Education status in April 2024. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Sep 19, 2025
10:59 AM EDT
|
Minor | Degraded Performance in SchoolCity | 3 days |
|
Sep 11, 2025
10:59 AM EDT
|
Major | FastBridge - Partial Outage | 4 days |
|
Sep 04, 2025
02:19 PM EDT
|
Minor | DnA Clients are unable to choose standards | about 3 hours |
|
Aug 29, 2025
03:59 PM EDT
|
Minor | Multiple Districts Reporting Students Unable to Access DnA | 38 minutes |
|
Jul 28, 2025
11:35 AM EDT
|
Major | Customers receiving errors after entering Monitor Password in Star Math | about 2 hours |
|
Jun 03, 2025
01:30 PM EDT
|
Minor | Historical Extracts failing to process | about 3 hours |
|
May 13, 2025
11:37 AM EDT
|
Minor | Quiz Takers Report not generating | about 4 hours |
|
Apr 23, 2025
08:24 PM EDT
|
Minor | Fastbridge - Site currently inaccessible | about 16 hours |
|
Mar 03, 2025
09:26 AM EST
|
Minor | DnA - Assessments not loading for online testing | about 6 hours |
|
Feb 14, 2025
08:50 AM EST
|
Major | Online Testing Failing to Load | about 6 hours |
Riley
Not fully loading in the pages required to use the website
sigman
the testing window is broken
Karrin
Not generating answer sheets
Kimberley
I have pending assessments and no assessments show up.
rachel
students are receving 504 gateway timeout
Amanda
Illuminate is not loading when going into the secure browser. Takes 5-10 minutes to load. Once in it either gives a 505 error or when students select "take assessment" it states there is an issue with the assessment.
alex
Tests and proctoring are not loading
Evan
My students aren't showing up for progress monitoring and it's taking a while to load
| Component | Status |
|---|---|
| DnA | OK |
| eduCLIMBER | OK |
| FastBridge | OK |
| SchoolCity | OK |
| eSchoolData | OK |
| Alpine Education | OK |
| PupilPath | OK |
| IO Classroom | OK |
| Support Tools | OK |
| Illuminate Application (Archived) | OK |
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Services commonly monitored together with Illuminate Education
Illuminate Education isn't down. You can check Illuminate Education status and incident details on the top of the page. IsDown continuously monitors Illuminate Education official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Illuminate Education is currently operational. You can check Illuminate Education status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Illuminate Education being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Illuminate Education official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Illuminate Education last outage was on September 19, 2025 with the title "Degraded Performance in SchoolCity"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Illuminate Education and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
A Status Page Aggregator centralizes the status updates from multiple service providers into one dashboard, allowing you to monitor and receive alerts about outages or issues from all your critical services in one place.
The Status Aggregator brings you the convenience of monitoring all your critical services in one place, eliminating the need to check the status on multiple websites. It ensures timely alerts on service disruptions, helping you quickly address issues and minimize operational impacts.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Illuminate Education with maximum flexibility
IsDown monitors Illuminate Education for major outages. A major outage is when Illuminate Education experiences a critical issue that severely affects one or more services/regions. When Illuminate Education marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Illuminate Education status page for minor outages. A minor outage is when Illuminate Education experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Illuminate Education status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Illuminate Education publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Illuminate Education and all their 22 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Illuminate Education and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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