Outage in Illuminate Education
SchoolCity Database-related issue impacting service availability
Resolved MinorIncident Report
Earlier today, the SchoolCity team identified a database issue that temporarily impacted service availability. Some users may have experienced login difficulties or pages failing to load.
The issue has been Resolved. The affected database has been restarted, and impacted districts have confirmed that services are working normally.
Our engineering team continues to monitor the environment to ensure full stability.
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 09/18/2026 06:40PM
Earlier today, the SchoolCity team identified a database issue that temporarily impacted service availability. Some users may have experienced login difficulties or pages failing to load.
The issue has been Resolved. The affected database has been restarted, and impacted districts have confirmed that services are working normally.
Our engineering team continues to monitor the environment to ensure full stability.
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