Outage in Illuminate Education

Star/Accelerated Reader degraded performance

Resolved Minor
November 06, 2024 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

Some customers may be experiencing intermittent 'Oops' errors or system slowness when accessing and using those applications. Our engineering team is aware of the issue and actively working to determine the root cause and the remediation path. Thank you for your patience while we work to resolve this issue.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/06/2024 02:54PM

The issue has been resolved, thank you for your patience.

INVESTIGATING about 1 month ago - at 11/06/2024 02:10PM

Some customers may be experiencing intermittent 'Oops' errors or system slowness when accessing and using those applications. Our engineering team is aware of the issue and actively working to determine the root cause and the remediation path. Thank you for your patience while we work to resolve this issue.

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