Outage in Imagine Learning
Imagine Edgenuity - Users Experiencing Errors, Slow Loading Issues
Resolved MajorIncident Report
Summary AI Generated
Imagine Learning experienced a major service incident affecting Imagine Edgenuity and Imagine Purpose 6-12 platforms, causing students and educators to encounter intermittent errors, slow performance, and unexpected logouts. The issue impacted multiple components including Ignitia Virtual Academy, Park City Independent, Giant Campus, and several other Imagine Learning services. The incident lasted 5.4 hours before being fully resolved, with the team implementing a solution and monitoring to ensure stable service restoration.
Our team is actively investigating an issue impacting users of Imagine Edgenuity and Imagine Purpose 6–12.
Students and Educators may experience intermittent errors, slow performance, and unexpected logouts.
We apologize for the inconvenience and will provide an update soon.
Components affected
Imagine Learning Ignitia Virtual Academy Imagine Learning Park City Independent Imagine Learning Imagine Purpose 6-12 Imagine Learning Giant Campus Imagine Learning Imagine Edgenuity Imagine Learning Excellence Academy Imagine Learning Imagine Instructional ServicesTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 04/06/2026 11:16PM
We are happy to report that users should now be able to resume activities without difficulty.
We apologize for the prior inconvenience.
MONITORING
4 days ago - at 04/06/2026 06:40PM
Our team has implemented a solution, and we are actively monitoring to ensure no further issues.
Thank you for your patience.
INVESTIGATING
4 days ago - at 04/06/2026 05:57PM
Our team is actively investigating an issue impacting users of Imagine Edgenuity and Imagine Purpose 6–12.
Students and Educators may experience intermittent errors, slow performance, and unexpected logouts.
We apologize for the inconvenience and will provide an update soon.
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